Skip to content

LIMS and CRM for laboratories —all in one system

X-Lab Suite connects customer management and laboratory operations in one application. Quotations and contracts stay in X-Lab CRM, and a contract creates a measurement request in X-Lab LIMS. From that request through the measurement assignment, the sample, and the protocol, the records stay linked.

Request register in X-Lab LIMS, with a contract from X-Lab CRM

From the quotation to the protocol

  1. Quotation
  2. Contract
  3. Request
  4. Assignment
  5. Sample
  6. Protocol

Manage the workflow in one application, from the quotation to the issued protocol. A measurement request is created from the contract. The measurement assignment, the sample, and the protocol stay linked to that request, so the path from the order to the result stays visible in one system.

One application, two sections

X-Lab LIMS

Manage measurement requests, sampling requests, measurement assignments, samples, and protocols in one system. Related documents open from those records.

More about X-Lab LIMS
A sample card in X-Lab LIMS, with its label and barcode

X-Lab CRM

Manage customer records, quotations, contracts, and completion certificates alongside the laboratory work. When a contract includes laboratory work, it can create a measurement request in X-Lab LIMS.

More about X-Lab CRM
A contract in X-Lab CRM, with completion certificates and recorded hours

Main capabilities of X-Lab Suite

Choose how it is hosted

Cloud hosting

Work in X-Lab Suite on prepared infrastructure. The server side is maintained within the chosen cloud arrangement.

On-premises

Deploy X-Lab Suite in your own infrastructure and keep the data on your servers. Working without an internet connection depends on how it is deployed.

How X-Lab Suite works in practice

All use cases

News

For testing and calibration laboratories

X-Lab Suite is for laboratories that need to connect work with customers, measurements, and management-system documents.

See X-Lab Suite

  1. 01

    Request demo access

    Request access, then look through the interface and the main sections of X-Lab Suite on demonstration data.

  2. 02

    Discuss the laboratory's work

    Contact the X-Lab Team at info@x-lab.pro to discuss your processes and requirements.

  3. 03

    Choose how it is hosted

    Discuss which option fits the laboratory: cloud hosting or an on-premises installation.

Common questions

How is X-Lab Suite different from a separate LIMS?

X-Lab Suite combines X-Lab LIMS for laboratory processes and X-Lab CRM for work with customers. A measurement request can be created from a contract, so the commercial work and the laboratory work stay linked.

Can X-Lab Suite be installed on the laboratory's server?

Yes. On-premises deployment is available. Working without an internet connection depends on the configuration.

How is staff access divided?

Access groups decide which registers and journals staff can open. The audit trail shows who edited a record.

Does X-Lab Suite support work to ISO/IEC 17025?

Yes. X-Lab Suite helps a laboratory organize its processes and keep the records needed to work in accordance with ISO/IEC 17025. The system can manage quality-management documents, equipment and metrology, traceability of samples and measurement results, nonconformities, corrective actions, internal audits, and quality-control records.

This brings the laboratory's main processes into one system and simplifies preparation for audits and for demonstrating competence.

Conformity to the standard also depends on how the laboratory organizes its work, follows its procedures, and meets the applicable requirements. X-Lab Suite provides tools to support these processes.

Does X-Lab Suite fit work under GxP conditions?

X-Lab Suite provides tools for laboratory records, sample and equipment records, document management, access rights, and tracking of changes. These can support laboratories that work in a regulated environment under GMP, GLP, or GCP.

Whether the system applies depends on the laboratory's tasks, the functions in use, and the requirements of the particular process. Use in a GxP environment requires an assessment for the intended use and the validation procedures the organization has defined.

During introduction we can provide the available technical documentation and information about the system's functions, so the laboratory can assess applicability and prepare validation. The extent of that support has to be agreed separately.

Can data be brought in from another system?

Whether data can be brought in, and how much, depends on the source data and on what the laboratory needs. Contact info@x-lab.pro to discuss your case.

How do I find the price and the terms of introduction?

Contact info@x-lab.pro, describe the laboratory's work, and say whether you prefer the cloud or on-premises. The team can discuss the requirements and a possible way to deploy the system.

See how the laboratory's processes stay connected

Look through X-Lab Suite on demonstration data: from the customer and contracts to requests, measurement assignments, and protocols.

Cloud hosting or an on-premises deployment is a choice that depends on the laboratory's requirements.